Cancellation Policy

This Cancellation Policy outlines how AcadNXT handles cancellations, rescheduling, and changes related to training bookings, enrolments, and service engagements.

Corporate Training Engagements

For corporate or customized training engagements, cancellation and rescheduling terms may vary depending on the scope, trainer allocation, venue arrangements, and commercial agreement in place.

Clients are advised to notify AcadNXT as early as possible if a planned engagement needs to be postponed, cancelled, or modified.

Public Programs And Scheduled Sessions

For scheduled public programs, requests for cancellations or date changes should be submitted before the published session start date.

Where possible, AcadNXT may offer a transfer to a future cohort or an alternative program, subject to availability and internal approval.

Refunds And Credits

Refund eligibility, credits, or rescheduling support may depend on the nature of the booking, notice period, and any costs already incurred for delivery, trainer allocation, travel, or facilities.

Any approved refund or credit timelines will be communicated directly after review of the request.

Changes By AcadNXT

AcadNXT reserves the right to reschedule, postpone, or modify training dates, instructors, or delivery formats where necessary due to operational requirements or circumstances beyond reasonable control.

Where such changes affect a confirmed booking, we will make reasonable efforts to provide suitable alternatives.