MS Office 365 Management Training is a comprehensive hands-on program designed to equip learners with the skills required to administer, configure, and manage Microsoft 365 services in enterprise environments. This training focuses on user and license management, security and compliance, Exchange Online administration, SharePoint and OneDrive management, Teams administration, and overall tenant configuration. Participants will gain practical experience in managing cloud-based productivity tools to support secure, efficient, and scalable organizational collaboration.

Participants will develop strong administrative skills in Microsoft 365, enabling them to manage cloud services, configure collaboration tools, and support enterprise productivity environments with security and efficiency.

• IT Administrators and System Administrators
• Cloud Support Engineers
• Helpdesk and Technical Support Teams
• Network and Infrastructure Professionals
• Professionals managing Microsoft 365 environments

• Basic understanding of IT systems and cloud computing concepts
• Familiarity with Microsoft Office applications
• Basic networking and email concepts knowledge
• No prior Office 365 administration experience required

• Microsoft 365 tenant administration and configuration
• User, group, and license management
• Exchange Online email administration
• SharePoint Online and OneDrive management
• Microsoft Teams administration and policies
• Security, compliance, and identity management basics
• Monitoring and troubleshooting Microsoft 365 services

Upon completion of this training, participants will be able to effectively manage Microsoft 365 environments, including user administration, email services, collaboration tools, and security configurations. They will be capable of supporting enterprise-level cloud productivity and ensuring smooth operational management of Office 365 services.

Introduction to Microsoft 365 Administration
• Overview of Microsoft 365 architecture
• Admin center navigation and tools
• Tenant setup and configuration basics
• User and group management

Exchange Online and Identity Management
• Mailbox creation and management
• Email policies and routing
• Microsoft Entra ID (Azure AD) basics
• Authentication and access control
SharePoint Online and OneDrive Management
• Site creation and permissions
• Document management and sharing policies
• OneDrive configuration and user controls
• Collaboration settings

Microsoft Teams and Security Administration
• Teams setup and policy management
• Meeting and collaboration settings
• Security and compliance center overview
• Monitoring, reporting, and troubleshooting

• Microsoft 365 tenant administration
• User and license management
• Exchange Online configuration
• SharePoint and OneDrive administration
• Microsoft Teams policies and management
• Security and compliance fundamentals

• Hands-on administrative tasks and exercises
• Practical configuration assignments
• Scenario-based troubleshooting activities
• Trainer-led evaluation of tenant management tasks

Participants will receive course materials, slides, reference materials, exercises and access to resources for further learning.

Participants who successfully complete the training will receive an AcadNXT Certification in MS Office 365 Management, validating their expertise in Microsoft 365 administration, user and service management, collaboration tools configuration, and cloud productivity management.