This Site Reliability Engineering (SRE) Foundation® training is designed to help participants understand the core principles, practices, and mindset of SRE as applied in modern IT and cloud-native environments. The course covers SRE fundamentals, reliability engineering concepts, service level objectives, error budgets, monitoring, incident management, automation, and collaboration between development and operations. Participants will gain practical insight into building reliable, scalable, and resilient systems using SRE best practices.

• Understand the core principles, practices, and operational mindset of Site Reliability Engineering (SRE).
• Apply service level objectives, service level indicators, and error budgets for reliable system operations.
• Implement monitoring, alerting, incident management, and observability practices for production environments.
• Automate operational tasks, deployments, scaling, and infrastructure management using engineering practices.
• Analyze system performance, capacity planning, reliability risks, and operational efficiency metrics.
• Build scalable, resilient, and highly available systems using SRE best practices and reliability engineering principles.

 • Site reliability engineers and aspiring SREs
 • DevOps and platform engineers
 • Software engineers working on production systems
 • IT operations and infrastructure professionals
 • Engineering leaders adopting SRE practices

 • Basic understanding of IT operations or software development
 • Familiarity with DevOps concepts is helpful
 • Interest in reliability, scalability, and system performance

 • Understanding SRE principles and mindset
 • Defining and managing service reliability
 • Working with SLIs, SLOs, and SLAs
 • Applying error budgets effectively
 • Monitoring and observability fundamentals
 • Incident response and post-incident analysis
 • Automation and toil reduction concepts
 • Improving system reliability and resilience

By the end of this training, participants will be able to apply foundational SRE principles to improve service reliability and operational efficiency. Learners will gain a strong understanding of how to balance system stability with rapid innovation while managing risk in production environments.

Introduction to Site Reliability Engineering
 • What is SRE and why it matters
 • SRE vs traditional operations
 • Relationship between SRE and DevOps
 • Reliability as a feature

Service Reliability Concepts
 • Understanding availability and reliability
 • Service Level Indicators (SLIs)
 • Service Level Objectives (SLOs)
 • Service Level Agreements (SLAs)

Error Budgets & Risk Management
 • Purpose of error budgets
 • Balancing innovation and stability
 • Using error budgets for decision making
 • Risk tolerance and reliability targets

Monitoring, Observability & Alerting Basics
 • Monitoring vs observability
 • Metrics, logs, and traces
 • Alerting principles
 • Reducing alert fatigue

Incident Management & Response
 • Incident detection and escalation
 • Roles during incidents
 • Communication during outages
 • Incident response best practices

Postmortems & Continuous Improvement
 • Blameless postmortems
 • Root cause analysis techniques
 • Learning from failures
 • Preventing repeat incidents

Automation & Toil Reduction
 • Defining toil
 • Automation strategies
 • Reliability-focused automation
 • Measuring operational efficiency

Capacity Planning & Reliability Planning
 • Capacity forecasting concepts
 • Handling traffic growth
 • Managing dependencies
 • Resilience and fault tolerance

SRE Foundation Practical Workshop & Best Practices
 • Defining SLIs and SLOs for a service
 • Designing alerting strategies
 • Simulating incident scenarios
 • Final workshop review and best practices

• SRE Fundamentals & Reliability Engineering Principles
• SLI, SLO & Error Budget Implementation
• Monitoring, Observability & Incident Management
• Automation, Capacity Planning & Performance Optimization
• End-to-End Site Reliability Engineering Project

Participants will be evaluated through scenario-based exercises, practical reliability planning activities, instructor-led discussions, and a final assessment focused on applying SRE principles to real-world systems.

Participants will receive course materials, slides, reference materials, exercises and access to resources for further learning.

Upon successful completion of the training, participants will receive an AcadNXT Certificate of Completion for Site Reliability Engineering (SRE) Foundation®. This digital, verifiable certification validates foundational SRE knowledge, reliability engineering concepts, and modern operational best practices and can be shared on LinkedIn and included in professional profiles to enhance SRE, DevOps, and cloud engineering career credibility.