People Management for New Managers Training is a practical, role-ready program designed to help newly appointed managers manage people confidently and effectively from day one. The course focuses on real workplace situations such as managing former peers, setting expectations, delegating work, motivating team members, handling performance issues, and building trust. Participants learn essential people management skills to lead teams productively while maintaining professionalism, fairness, and strong working relationships.

• Understand the principles, team leadership practices, and people management strategies of People Management for effective  managerial success.
• Set up and apply people management frameworks, communication strategies, delegation methods, and employee engagement  practices for workplace effectiveness.
• Design team development plans, performance management approaches, conflict resolution strategies, and motivation frameworks  using people management best practices.
• Implement goal setting, feedback delivery, coaching, collaboration, and employee supervision workflows effectively.
• Evaluate, refine, and optimize leadership practices, team productivity, and employee performance for engagement, efficiency, and  professional growth.
• Build confident, supportive, and results-driven managerial capabilities using people management best practices.

• Newly appointed managers and supervisors
• Team leads transitioning into people management
• First-time people managers across all functions
• High-potential professionals preparing for leadership roles
• Project leads with direct reports

• Experience as an individual contributor or specialist
• Recently promoted or preparing for a first people management role
• Willingness to participate in discussions, role plays, and practical exercises

• Core people management and leadership fundamentals
• Effective communication and expectation setting
• Delegation and task ownership skills
• Feedback, motivation, and performance management basics
• Building trust, credibility, and team engagement

By the end of this training, participants will be able to manage people confidently, communicate expectations clearly, delegate effectively, motivate team members, and handle common people management challenges. Learners will gain practical people management skills that improve team performance, engagement, and managerial credibility.

Foundations of People Management for New Managers

• Understanding the Role of a People Manager
◦ Key responsibilities of managing people
◦ Difference between managing tasks and managing people
◦ Common challenges faced by new managers

• Transitioning from Individual Contributor to Manager
◦ Managing former peers professionally
◦ Establishing authority and boundaries
◦ Building credibility and trust early

• Manager Mindset and Accountability
◦ Shifting focus from doing to leading
◦ Ownership of team results and behaviour
◦ Balancing empathy with accountability

• Effective Communication with Team Members
◦ Setting clear expectations and goals
◦ Listening and encouraging open communication
◦ Adapting communication styles to individuals

• Delegation and Work Allocation Basics
◦ What to delegate and how to delegate
◦ Matching tasks to capability and development needs
◦ Avoiding micromanagement

Managing Performance, Motivation, and People Challenges

• Performance Management Fundamentals
◦ Setting performance expectations
◦ Monitoring progress and outcomes
◦ Addressing performance gaps early

• Giving Feedback and Coaching Team Members
◦ Providing constructive and developmental feedback
◦ Conducting regular check-ins
◦ Handling difficult feedback conversations

• Motivating and Engaging Team Members
◦ Understanding individual motivation drivers
◦ Recognising effort and achievements
◦ Creating a positive and inclusive team environment

• Managing Common People Management Challenges
◦ Handling conflict within the team
◦ Managing underperformance and resistance
◦ Dealing with emotions and pressure professionally

• Managing Time and Priorities as a New Manager
◦ Balancing people management and operational work
◦ Managing workload and competing demands
◦ Staying organised and focused

• People Management Role Plays and Practice
◦ Real-life new manager people scenarios
◦ Guided role plays and group discussions
◦ Personal people management action plan

• People Management Fundamentals & Team Leadership
• Communication Skills, Delegation & Employee Engagement
• Goal Setting, Coaching & Performance Management
• Conflict Resolution, Motivation & Team Collaboration
• Evaluation, Reflection & Leadership Optimization
• End-to-End People Management Development Project

Participants will be evaluated through people management role plays, scenario-based discussions, practical exercises, reflection activities, and application-focused quizzes to assess readiness and effectiveness as people managers.

Participants will receive course materials, slides, reference materials, exercises and access to resources for further learning.

Participants who successfully complete the training will receive an AcadNXT Certification in People Management for New Managers Training, validating their expertise in people management fundamentals, communication, delegation, performance management, and professional leadership practices.